{"id":1595,"date":"2026-03-30T16:02:42","date_gmt":"2026-03-30T16:02:42","guid":{"rendered":"https:\/\/bkl.eyh.mybluehost.me\/?page_id=1595"},"modified":"2026-03-30T19:45:01","modified_gmt":"2026-03-30T19:45:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.vlcom.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Implementation date: March 30, 2026<\/h6>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Introduction and information about the organization<\/h2>

VL Communications is committed to providing you with quality service. This commitment requires rigorous management of the personal data we may collect through our website https:\/\/www.vlcom.com and its subdomains (if applicable), as well as during our communications with you. We use this data to:<\/p>

  • Improve your browsing experience.<\/li>
  • To provide you with appropriate assistance and to respond to your requests.<\/li>
  • To improve our products and services to meet evolving usage patterns.<\/li>
  • To carry out the operations essential to managing our relationship, including invoicing and account administration.<\/li><\/ul>

    We are committed to processing your data confidentially and securely, in accordance with applicable regulations. We implement measures designed to prevent unauthorized access, disclosure, alteration, or destruction. Our goal is to preserve the integrity of your data while enabling you to benefit from our services.<\/p>

    • We have a Data Protection Officer (DPO). For any questions or to obtain further information on how we process personal data, you can contact our officer:
      Name: Maxime Gagnon<\/strong><\/em>
      Address: 210-1177 Hw. 440 West, Laval, Quebec, H7L-3W3, Canada<\/strong><\/em>
      Email: mgagnon@vlcom.com<\/strong><\/em><\/li><\/ul>

      Protecting your privacy is a priority for us. We process your personal data transparently and in accordance with applicable laws. When third-party service providers act on our behalf, for example for payment processing, we ensure that they also comply with these requirements and act according to our instructions.<\/p>

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      Field of application<\/h3>

      Our privacy policy is designed to protect the personal data of all our stakeholders, including website visitors, registered users, and customers. Whether you simply browse our website www.vlcom.com, use our services as a registered user, or interact with us as a customer, we ensure that your personal data is processed according to the highest standards of privacy and security. This policy describes our practices and your rights regarding your personal data.<\/p><\/section>

      \u00a0<\/h3>

      Data storage and protection<\/h3>

      Data storage<\/h4>
      • Personal data is stored on secure servers located here:
        For our website: Toronto \u2013 Canada.<\/i><\/b>
        For our software* and subscriptions :<\/b><\/i> Laval \u2013 Canada.
        <\/i><\/b>*Please note that your InfoCat Plus and AB Magique software data is stored locally at your business' premises. We do not collect or share any of this data. Only your business info, license number, IP address, and serial number are collected. This information is never shared with third parties.<\/em>
        For services requiring international data transfer (e.g., Google Analytics), we ensure that these transfers comply with all applicable laws and guarantee a level of data protection equivalent to that in force at our main processing location.<\/li>
      • Hosting partners: We collaborate with hosting providers recognized for their reliability, who implement state-of-the-art security measures. These partners are selected because of their compliance with strict data protection standards.<\/li><\/ul><\/div>

        Data protection measures<\/h4>

        Encryption :<\/strong>\u00a0To protect data during transfer and at rest, we use robust encryption technologies.<\/span><\/p>

        Access control :<\/strong>\u00a0Access to personal information is strictly limited to authorized personnel with a legitimate business need. We implement strict access controls and regularly review authorizations.<\/span><\/p><\/div><\/section>

        \u00a0<\/h3>

        Data processing agreements<\/h3>

        When some of your data is transferred to service providers acting on our behalf, this transfer takes place within the framework of Data Processing Agreements (DPAs). These agreements guarantee that your information is processed in accordance with applicable laws and other data protection regulations. In particular, they require service providers to implement appropriate technical and organizational measures to ensure data security.<\/p>

        Transparency and control of your data<\/h4>

        We place great importance on transparency and the control you have over your personal information. You will be notified of any substantial changes to our sharing practices and, where required, you will have the opportunity to give your consent before those changes take effect.<\/p>

        Your trust is essential to us, and we ensure that your personal information is disclosed only as provided in this policy and when there is a legitimate reason to do so. For any questions or concerns regarding the sharing or disclosure of your data, you can contact us at mgagnon@vlcom.com.<\/p><\/section>

        \u00a0<\/h3>

        User rights and choices<\/h3>

        At VL Communications, we recognize and respect your rights regarding your personal data, in accordance with the Act to modernize legislative provisions as regards the protection of personal information<\/em> (Law 25 in Quebec), with the Personal Information Protection and Electronic Documents Act<\/em>(PIPEDA in Canada) and other applicable data protection laws. We are committed to enabling you to exercise these rights effectively. Below is an overview of these rights and how they are implemented:<\/p>

        Your rights :<\/p>

        • Right of access of the person concerned<\/strong> : You have the right to request access to the personal data we hold about you and to obtain information on how we process it.<\/li>
        • Right of rectification<\/strong> : If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.<\/li>
        • Right to erasure (\u201cright to be forgotten\u201d)<\/strong> : You have the right to request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected, as well as in other cases provided for by the regulations.<\/li>
        • Right to data portability<\/strong> : You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit this data to another data controller.<\/li>
        • Right to opposition<\/strong> : You have the right to oppose to the processing of your personal data in certain situations, in particular when it is carried out for commercial prospecting or marketing purposes.<\/li>
        • Right to withdraw consent<\/strong> : When the processing of your personal data is based on your consent, you have the right to withdraw it at any time, without this withdrawal affecting the lawfulness of the processing carried out before this decision.<\/li><\/ul>

          Exercising your rights<\/h4>

          To exercise any of these rights, you can contact us at mgagnon@vlcom.com. We will respond to your request in accordance with applicable data protection regulations and within the timeframes stipulated by law. Please note that in some cases, it may be necessary to verify your identity to ensure the security of your personal information.<\/p>

          We are committed to making it easy for you to exercise your rights and to ensuring you maintain full control over your personal data. If you have any questions or concerns about how your data is processed, please do not hesitate to contact us.<\/p><\/section>

          \u00a0<\/h3>

          Cookies and tracking technologies<\/h3>

          VL Communications places particular importance on protecting your privacy and we are committed to being transparent about the use of cookies and other tracking technologies on our website www.vlcom.com. These technologies contribute to the proper functioning of our digital platforms, the improvement of your user experience, and the generation of information that allows us to make continuous improvements.<\/p>

          Understanding cookies and tracking technologies<\/h4>

          Cookies are small files placed on your device that allow us to remember your preferences and collect information about your use of the site. Other tracking technologies, such as web beacons and tracking pixels, help us understand how you interact with our site and the pages you visit.<\/p>

          Use of these technologies<\/h4>
          • Essential cookies: These cookies are necessary for the operation of the site, particularly for authentication and security features. They do not require consent.<\/li>
          • Performance and analytics cookies: These cookies collect information about the use of our site, such as the most visited pages or any error messages encountered. They help us to improve our site.<\/li>
          • Functional cookies: These cookies allow the site to offer extended functionality and increased personalization, for example by remembering your preferences.<\/li>
          • Advertising and targeting cookies: These cookies are used to offer you more relevant advertisements tailored to your interests. They also allow us to limit the number of times the same advertisement is displayed and to measure the effectiveness of advertising campaigns.<\/li><\/ul>

            Your choices and your consent<\/h4>

            On your first visit, our site will display a cookie consent banner, in which you can:<\/p>

            • Accept all cookies: consent to the use of all cookies and tracking technologies.<\/li>
            • Reject non-essential cookies: only essential cookies will be used to provide you with the necessary site functionalities.<\/li>
            • Customize your preferences: choose which categories of cookies you wish to allow.<\/li><\/ul><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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